General Data Protection Regulation (GDPR)

At EliteHaven, we take the protection of your personal data seriously. This policy outlines how we collect, use, and protect personal data in accordance with the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (revDSG).

1. Data Controller

EliteHaven
Hasenbühlstrasse 113, 1724 Bonnefontaine, Switzerland
Tel: +41 26 397 50 12
Email: info@elitehavenone.com

2. What Data We Collect

Name, email address, and phone number
Housing preferences and location interests
IP address and browser/device details
Communications and service requests

3. Purpose of Processing

To respond to your inquiries and provide personalized services
To match you with suitable luxury apartments
To improve our platform and client experience
To fulfill legal and contractual obligations

4. Legal Basis

Consent under Art. 6(1)(a) GDPR
Contractual necessity under Art. 6(1)(b)
Legal obligation under Art. 6(1)(c)
Legitimate interest under Art. 6(1)(f)

5. Data Sharing

We may share your data with trusted third parties (e.g. hosting, CRM systems, analytics tools) solely for the purpose of providing our services. We do not sell or rent your data.

6. Data Retention

Your data will be stored only as long as necessary for the intended purposes or as legally required.

7. Your Rights

Right to access and rectify data
Right to erasure and restriction of processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with the Swiss data protection authority

8. Security

We use secure servers, encrypted connections, and strict access control to protect your personal data.

9. Changes

This policy may be updated to reflect changes in our practices or regulations. Please check back regularly.